About SOAR

SSI/SSDI Outreach, Access, and Recovery (SOAR) is a program designed to increase access to Social Security Administration (SSA) disability benefits for eligible individuals who are experiencing or at risk of homelessness and have a mental illness, medical impairment, and/or a co-occurring substance use disorder. 

The SOAR Model: How can you help me?

Encourages a collaborative process;
Facilitates communication among SSI/SSDI benefit applicants, case managers, SSA, Disability Determination Services (DDS), and community providers;
Prepares case managers to assume a central role in gathering complete, targeted, and relevant information for SSA and DDS;
Helps the disability determination process move more smoothly and quickly by providing assistance to SSA and DDS;
Seeks approval on initial applications, avoiding the need for appeals; and
Works to increase access to supportive services and employment opportunities

SSI/SSDI Support 

The Social Security Administration (SSA) has two programs that can provide assistance.
Supplemental Security Income (SSI), a needs-based program, for individuals who are blind, disabled, or elderly, with low income/resources
Social Security Disability Insurance (SSDI) for blind or disabled individuals who are insured through employee and employer contributions to the Social Security Trust Fund
In most states, Medicaid and/or Medicare health insurance accompany these benefits for those eligible 

Eligibility Criteria for SOAR

The following 4 characteristics represent key eligibility criteria for SSA disability benefits

Applicant has a serious mental illness or exhibits symptoms and/or has serious physical illnesses that affect his/her ability to work at a substantial gainful level ($1,220/month in 2019)
The illness(es) or condition(s) have lasted or are expected to last for at least 12 months or are expected to result in death
Individual is currently exhibiting symptoms of mental illness or has periods with worsening of symptoms that prevents sustainable employment. For example:
Psychotic Symptoms (positive or negative)
Depressive Symptoms (decreased energy, lack of motivation, suicide attempts)
Manic Symptoms (racing thoughts, disorganized thoughts)
Anxious feelings (paranoia, nervousness)
Cognitive deficits (brain injury; problems with concentration, memory, etc.)
History of trauma (history of abuse, posttraumatic stress disorder, etc.)
For applicants with mental illness, he/she has marked restrictions in at least 2 of these functional areas**:
Understand, remember, or apply information (memory, following instructions, solving problems, etc.)
Interact with others (getting along with others, anger, avoidance, etc.)
Concentrate, persist, or maintain pace (as they relate to the ability to complete tasks)
Adapt or manage oneself (hygiene, responding to change, setting realistic goals, etc.)


Referrals for current wait list can be made directly to SOAR Representative via phone at 641-792-4012, fax 641-792-0697 or emailed to

Wait time is currently undetermined. 


Faith Repp, SOAR Representative

Faith has worked at Capstone since 2017. Faith received her Adult Curriculum Certification for the SSI/SSDI Outreach, Access, and Recovery training in October 2019.  

Let us be part of the solution!